Cal-Tec Computers
Client Portal CALL(805) 546-9976
Services / Managed IT

Who manages your IT?

If the answer is “whoever is least busy,” you already have an IT strategy — just not a good one. A Cal•Tec management plan puts every workstation and server under active monitoring, patching, backup, and security, with a local help desk your staff can call directly.

Book a walkthrough See the full list
Cal-Tec Computers
Managed IT
Monitoring
24/7 agents
Patching
Windows & apps
Backup
Tested restores
Security
EDR & identity
Help desk
A local tech answers
On-site
All of SLO County

What we manage

Every managed device is covered across three areas. Plans are scoped per workstation and per server after a walkthrough of your office.

01

Automated services

Running quietly on every managed device, around the clock.

Managed antivirus — EDR / MDR
Anti-malware management
Anti-ransomware protection
Windows patch management
Hardware failure monitoring
Complete user data cloud backup
Anti-spam & email security with ITDR
Microsoft / Google email hosting
02

Network administration

The equipment between your desks and the internet, kept current and watched.

Firewall management
Firmware update management
Security & vulnerability updates
Threat monitoring
Device failure recovery
Documented network inventory
03

Proactive support

Monday–Friday, 8am–5pm PST, with support hours included per incident.

Client portal
Help desk support
“How do I…” questions
Backup & file recovery
Remote support
On-site support within SLO County

The stack behind the plan

Enterprise-grade tooling, licensed and administered by us — including Microsoft 365 and Google Workspace tenants — so you get the protection without running the consoles yourself.

RMM / PSA

Monitoring & management

Agents on every managed device handle monitoring, patching, and scripting, and give you a client portal with your full ticket history.

Backup

Cloud backup

Continuous cloud backup of user data and servers, with restores we test rather than assume.

Antivirus

Managed antivirus

Managed endpoint protection with anti-malware and anti-ransomware policy applied consistently across every device.

EDR / ITDR

Managed detection & response

Human-backed threat hunting and identity protection that catches the footholds antivirus alone misses.

Email security

Advanced email security

Phishing, spoofing, and business email compromise filtered inside the mailbox — not bolted on in front of it.

Productivity
Microsoft 365Google Workspace

We're a Microsoft Partner and manage both platforms — licensing, tenant administration, and optional mailbox and file backup for either.

Getting started

01

Walkthrough

We come to you, inventory every machine, switch, and subscription, and learn how your team actually works.

02

Written plan

What's healthy, what's a risk, and what coverage makes sense — in plain language, with priorities you can push back on.

03

Deploy

Agents, backup, and security roll out after hours. Your staff arrives to a normal morning.

04

Steady state

Ongoing reporting, regular reviews, and a technician who already knows your setup when you call.

Start with the walkthrough.

It's free, it takes about an hour, and you get the written plan whether or not you hire us.

Shop
560 Higuera Street, Suite B
San Luis Obispo, CA 93401
Hours
Monday – Friday, 9am – 5pm